Privacy Policy

Last Updated: October 28, 2025

WE WILL POST ANY CHANGES TO THIS PRIVACY POLICY IN A NOTICE OF THE CHANGE AT THE BOTTOM OF OUR WEB PAGE WITH A HYPERLINK THERETO. WE WILL ALSO SEND YOU AN EMAIL DESCRIBING SUCH CHANGES. PLEASE REGULARLY REVIEW THIS PRIVACY POLICY. NOTWITHSTANDING IF YOU CONTINUE TO USE OUR SERVICES, YOU ARE BOUND BY ANY CHANGES THAT WE MAKE TO THIS PRIVACY POLICY.

INTRODUCTION

CloudInvent, Inc. (“CloudInvent, Inc,” “we,” “us,” or “our”) respects the privacy of its Users, including those authorized and acting on behalf of businesses (“User,” “your,” or “you”). This Privacy Policy (the “Privacy Policy”) explains how we collect, use, disclose, and safeguard your information when you use CloudInvent Platform (the “Platform”) through https://www.cloudinvent.app and CloudInvent Website at https://www.cloudinvent.co/ (the “Website”).

CloudInvent is a software-as-a-service (SaaS) FinOps platform designed to help enterprises optimize cloud expenditures through advanced analytics, actionable insights, and intuitive guidance. The Platform is compatible with third-party Cloud Service Providers (“CSPs”), including but not limited to Amazon Web Services (“AWS”), Microsoft Azure, Google Cloud Platform (“GCP”), and Oracle Cloud Infrastructure (“OCI”). CloudInvent provides cost optimization across a broad range of cloud services, extending beyond core infrastructure components such as compute, storage, and databases (“Services”). Optimization capabilities include serverless architectures, artificial intelligence (“AI”) workloads, analytics processing, content delivery networks (“CDNs”), networking, security and monitoring tools, and messaging services. Key Features Include:

TagInvent: An automated tagging and budgeting tool that enhances cost visibility and governance.
Inventory Explorer: A user-friendly interface for running analytics on any cloud resource.
Anomaly Detection: A monitoring feature that identifies significant changes in cost and utilization to support continuous cloud governance.

The CloudInvent setup is a collaborative process that grants the platform access to your Cost and Utilization files and Application Programming Interface (“APIs”) through your respective CSPs.

CloudInvent is committed to protecting the privacy of its Users whose information is collected and stored while using CloudInvent’s Website and Platform. This Privacy Policy is applicable to our Website and Platform.

The capitalized terms have the same meaning as ascribed in our Terms of Service as applicable, unless otherwise noted here.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. BY ACCESSING OR USING OUR WEBSITE AND PLATFORM, YOU AGREE TO ACCEPT ALL THE TERMS CONTAINED IN THIS PRIVACY POLICY AND ACKNOWLEDGE AND AGREE WITH THE PRACTICES DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS AND USE OUR WEBSITE AND PLATFORM.

IF YOU HAVE ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE SEND US AN EMAIL AT support@cloudinvent.co.

WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND TO DO SO. WE DO NOT GIVE ACCESS TO YOUR PERSONAL INFORMATION TO THIRD PARTIES EXCEPT TO SUBPROCESSORS TO ASSIST US IN THE PROVISION OF OUR SERVICES TO YOU.

WHAT INFORMATION DO WE COLLECT?

We collect certain information when you use our Website and Platform. The type of information collected and the purpose of collection depend on how you interact with us.

Information Collected Through the Website:

When you, on behalf of your business, submit information through our “Contact Us” page or otherwise interact with our Website, we may collect personal information (also referred to as personally identifiable information or “PII”). This may include:

• Your name
• Your email address
• Phone number; and
• Any other information you choose to provide

All such information is stored securely on our servers and used solely for the purpose of responding to your inquiries, providing information about our Platform, and improving our services.

Information Collected Through the Platform:

Once you enter into an agreement with us to use our Platform (“Customer”), we collect certain information necessary to provide and maintain our services. Our Platform integrates with third-party CSPs using the API access, credentials, or permissions you authorize. Please note that any personal information collected directly by such CSPs is governed solely by their respective privacy policies, available on their individual platforms.

While you use the Platform, we may collect the following information:

• CSP Metadata: Details of cloud services used and provisioned cloud resources;
• Service Cost Data: CSP service line-item cost and billing information;
• Service Utilization Data: Metrics such as CPU, memory, storage, and bandwidth usage;
• User Account Information: Login credentials such as user name and password required to enable authorized access;
• Financial Information: We charge fees for the use of our Platform as agreed upon in the relevant agreement. Currently, we do not collect or store credit card or bank account details, as all payments are processed through third-party payment processors. Should we begin collecting or storing such financial information directly in the future, we will update this Privacy Policy accordingly and notify you through reasonable means. All payment-related information is handled by our third-party payment processor(s) and is subject to their respective privacy policies, available on their platforms.

Other Information Collected Through the Website and Platform:

We may also collect certain non-personal information, including:

• Geolocation Data: General location information derived from your IP address or device;
• Device and Usage Information: Details about your internet connection, the equipment you use to access our Website or Platform, and related usage statistics.

Updating Your Information

You may request corrections or updates to your personal information collected through our Website or Platform by contacting us at support@cloudinvent.co

HOW DO WE COLLECT INFORMATION?

We collect personal information from you in the following ways:

• In email, and other electronic messages between you and our company representatives;
• From records or copies of correspondences (including email addresses) if you contact us on the Website;
• Through interaction with you on third-party platforms such as LinkedIn;

We collect information from you automatically when you navigate through our Website or Platform in the following ways:

• Usage details;
• IP addresses;
  
  

HOW DO WE USE YOUR INFORMATION?

We use the information that you provide to:

• Present our Platform and their contents to you;
• Contact you about our products and services that may be of interest;
• Send you periodic emails, in accordance with the CAN-SPAM Act of 2003 as detailed in Section 17, via the email address provided by you to (i) send information, respond to inquiries, and/or other requests or questions; (ii) process orders and send information and updates pertaining to such orders; (iii) send additional information related to your product and/or service; and (iv) market to our mailing list or continue to send email to you after the original transaction has occurred.
  
  

DATA CONTROLLER & DATA PROCESSOR ROLES

CloudInvent acts as both a Data Controller and a Data Processor, depending on the nature of the personal data and the context in which it is collected or processed. This distinction is made in accordance with applicable data protection laws, including the GDPR and the UK GDPR.

When CloudInvent Acts as a Data Controller

CloudInvent acts as a Data Controller when it determines the purposes and means of processing personal data (“Personal Data”) as defined under the General Data Protection Regulation (“GDPR”). This includes situations where we collect and process Personal Data for our own business purposes, such as:

• Website Visitors and Marketing Contacts: When individuals visit our Website or interact with us or otherwise engage with our marketing or analytics activities.
• Types of Data: May include name, email address, company name, IP address, browser details, and engagement metrics.
• Purpose of Processing: To communicate with potential customers, respond to inquiries, improve our website and marketing effectiveness, and promote our services.
• Lawful Basis: Processing is based on our legitimate interests (to promote and improve our services) or consent where required (for marketing communications).
• Human Resources and Recruitment: When processing personal information of employees, contractors, or job applicants for employment-related purposes, including recruitment, onboarding, payroll, compliance, and performance management.
• In these contexts, CloudInvent independently determines the purposes and methods of processing and is therefore the Data Controller.

When CloudInvent Acts as a Data Processor:

CloudInvent acts as a Data Processor when it processes personal data on behalf of its customers who use the CloudInvent Platform.

• Customers and Platform Users: When Customers use our Platform to manage and analyze cloud usage, cost, and performance data, CloudInvent processes data, including limited Customer personnel information such as user credentials, usage metrics, or service account data, solely under such Customer’s instructions.
• Nature of Data: CloudInvent will collect, access, and process certain data generated through your use of the Platform, including but not limited to:
  • Customer CSP metadata including cloud services used and provisioned cloud resources;
  • Customer CSP service line-item cost data;
  • Customer CSP service utilization data, such as CPU, memory, storage, and bandwidth metrics; and
  • Customer user account information, including names, email addresses, and login credentials required to enable authorized access.
• Purpose of Processing: To deliver, maintain, and enhance the Platform for our Customers, generating cost and utilization recommendations, and providing support and analytics related to use of the Platform. CloudInvent processes data to deliver, maintain, and enhance the Platform. This includes generating cost savings and optimization recommendations, providing cloud cost and utilization analytics, enabling tools to govern cloud spending, delivering support services, and conducting usage analytics. Each Customer’s cloud cost and utilization data is unique. Customer-specific requirements or feedback may lead to improvements or enhancements to the Platform, which may be incorporated as code fixes and made available to other CloudInvent customers. CloudInvent will not disclose Personal Information or customer-specific confidential information to other customers in connection with these improvements. Aggregated and anonymized data may be used within the Platform to support network-wide comparisons and benchmarking.
• Legal Basis: Processing is performed under the Agreement executed between CloudInvent and the Customer.

In this role, CloudInvent acts strictly in accordance with the customer’s documented instructions and does not determine the purposes or means of processing the data.

Data Security and Cross-Border Transfers

1. When acting as a Processor, CloudInvent implements appropriate technical and organizational security measures to protect User data against unauthorized access, loss, or misuse.

Where customer data is transferred outside the European Economic Area (“EEA”) or the United Kingdom, CloudInvent ensures that such transfers are conducted in compliance with applicable data protection laws, including through the use of Standard Contractual Clauses (“SCCs”) or other lawful transfer mechanisms.

AUTOMATED PROCESSING & PROFILING

CloudInvent uses automated analytical tools and algorithms to generate insights and recommendations such as cost optimization, performance analysis, and resource utilization suggestions, based on data provided through the Platform by access to the CSPs data given to CloudInvent by Customer through APIs. The Customer has complete control over CloudInvent’s access to such APIs. These processes may involve limited profiling to analyze usage trends and provide personalized customer servicing.

CloudInvent does not engage in automated decision-making that produces legal effects or similarly significant impacts on individuals within the meaning of Article 22 of the GDPR. All recommendations and outputs generated by the Platform are for informational purposes only and are intended to assist customers in making their own independent business and technical decisions.

OUR COOKIE POLICY

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this Privacy Policy, we refer to all of these technologies as “Cookies.”

We use Cookies on our Website for (a) strictly necessary purposes that enable our Website technology to function (b) to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.  You will be provided with the option to accept or refuse Cookies used for analytics purposes. Please note that if you refuse such Cookies, our features offered to you via our Website will not be affected.

Please note, Cookies are not used in the CloudInvent Platform.

For any questions regarding our Cookie Policy, please contact us at support@cloudinvent.co.

HOW DO WE PROTECT INFORMATION WE COLLECT?

Our Website and Platform receive regular security scans and penetration tests. Our Website and Platform also receive regular malware scans. In addition, our Website and Platform use an SSL certificate as an added security measure. We require username and passwords for our employees who can access your personal information that we store and/or process on our Platform and servers. All personal information collected, stored and processed by us with be stored and transferred only in encrypted format. In addition, we actively prevent third parties from getting access to your personal information that we store and/or process on our Platform and servers. We accept payment by credit card through a third-party credit card processor on our behalf. We will implement reasonable security measures every time you access our Platform.

DATA SECURITY MEASURES

• Security Measures.  We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Your personal information will be stored and transferred in an encrypted format. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website or Platform.
  
  
• Fair Information Practice Principles. In the event of a personal data breach, we will notify you within seventy-two (72) hours via email. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
  
  
• Open-Source Software: We use open-source software in the provision of our Services. To learn about such open-source software, our Customers who sign up and use our Platform can write to us at support@cloudinvent.co.
  
  

DISCLOSURE OF PERSONAL INFORMATION

There are times when we may share Personal Information that you have shared with us with others to enable us to provide you over Services, including contractors, service providers, and third parties (“Partners”). This section discusses only how CloudInvent may share such information with Partners. We will ensure that our Partners protect your Personal Information. The following describe how and with whom we may share your Personal Information:

Disclosure of Personal Information

• We require all contractors, service providers, and other third parties to whom we disclose your personal information to be under contractual obligations to keep personal information confidential and to use it only for the purposes for which we disclose them.
• We may disclose personal information in the event of a merger, sale of business, etc.
• We require all other Partners, to whom we disclose your personal information, to enter into contracts with us to keep personal information confidential and use it only for the purposes for which we disclose it to such Partners.

Other Disclosure of Personal Information

• We will disclose personal information (i) to comply with any court order, law, or legal process, including to respond to any government or regulatory request, (ii) to enforce or apply our Terms of Service and other agreements, including for billing and collection purposes, (iii) if we believe it is necessary or appropriate to protect the rights, property, or safety of CloudInvent, our customers or others, and/or (iv) if it is necessary or appropriate to protect the rights, property, or safety of CloudInvent, our customers, or others, and this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Third-Party Disclosure

• We do not sell, trade, rent, or otherwise transfer personal information to others, unless we provide you with advance notice. This does not include our hosting partners and other parties who assist us in operating our Website or Platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• We do not provide non-personally identifiable visitor information for marketing purposes.

Law Enforcement and Legal Requests

• CloudInvent may disclose, within a reasonable period of time, Personal Information to public authorities or law enforcement agencies when required to do so by applicable law, valid legal process, or governmental request. Where legally permissible, CloudInvent will notify the affected User or individual before making such disclosure. CloudInvent shall limit such disclosure to the minimum amount of information required by law and shall maintain records of all such disclosures.

  All such requests are reviewed by CloudInvent’s legal team to ensure they are lawful, properly scoped, and limited to the minimum amount of data necessary to comply with the request.

GLOBAL COMPLIANCE

CloudInvent operates globally and acknowledges that data protection requirements differ across jurisdictions. Our customers are located in various regions, including the United States, European Union, United Kingdom, India and Canada. We are committed to complying with all applicable data protection and privacy laws in effect in the regions where we operate, including, but not limited to, the EU General Data Protection Regulation (GDPR), the UK GDPR, relevant U.S. state privacy laws such as the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), India’s Digital Personal Data Protection Act, 2023 (DPDPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Where required, CloudInvent implements appropriate technical, contractual, and organizational safeguards to ensure that all cross-border transfers of personal data are conducted in compliance with applicable legal and regulatory standards. For Customers who have registered on our Platform to use our Services, CloudInvent will delete certain information, including cloud service metadata, cost and utilization data, and user account data, within 30 days from the date of termination or discontinuation of our services, unless a longer retention period is required by law or necessary for legitimate business purposes such as dispute resolution or regulatory compliance.

FOR OUR EUROPEAN CUSTOMERS & VISITORS

We are headquartered in the United State of America. Most of the operations are located in the United States, where storage and processing of Personal Data takes place. Your Personal Data, as defined under the GDPR, which you give to us during registration or use of our Website or Platform, may be accessed by or transferred to us in the United States.  If you are visiting our Web site from outside the United States, be aware that your Personal Information may be transferred to, stored, and processed in the United States. Our servers or our third-party hosting services partners are located in the United States. By using our site, you consent to any transfer of your Personal Data out of Europe or UK for processing in the U.S. or other countries.

• If you are a resident of or a visitor to Europe, you have certain rights with respect to the processing of your Personal Data, as defined in the GDPR.
• Please note that in some circumstances, we may ask you to provide us with additional information in connection with your request, which may be Personal Data, for example, if we need to verify your identity or the nature of your request.
• In such situations, however, we will still respond to let you know of our decision.
• As used herein, “Personal Data” means any information that identifies you as an individual, such as name, address, email address, IP address, phone number, business address, business title, business email address, company, etc.
  
  

1. EU Standard Contractual Clauses: 
   On June 4, 2021, the EU promulgated a new set of SCCs (the “New SCCs”), which replaced the old SCCs which had been in place for over a decade. We now comply with the New SCCs with respect to the transfer of Personal Data from the EU to the US and other countries for Processing, as defined in the GDPR. If there is any conflict between the terms and conditions in this Privacy Policy and your rights under the New SCCs, the terms and conditions in the new SCCs will govern.
   
   
2. The New SCCs:
   
   • The New SCCs took effect on June 27, 2021.
   • As of now, we and our customers are using the New SCCs to transport Personal Data from the EU to other countries including the US for processing by us.
   • You are the Controller, as defined in the GDPR, and the Exporter, as defined in the New SCCs, of the Personal Data and we are a processor, as defined in the GDPR, and the Importer of such Personal Data.
   • You agree to comply with the GDPR rules that apply to Controllers and the New SCCs rules that apply to Data Exporters. We agree to comply with the GDPR rules that apply to Processors and the New SCCs rules that apply to Data Importers.
     
     
3. Our GDPR Compliance Commitment:
   
   • We agree to fully comply with the letter and the spirit of the GDPR and the New SCCs with respect to the transfer or your Personal Data for Processing outside the EU.
   • As a Data Importer, a User may contact us as set forth in Subsection 11(d) below with respect to the Personal Data we store and process on you.
   • We hereby notify you that we will be processing, as defined in the GDPR, the Personal Data of your Authorized Users (i.e., those individuals whom you have authorized to access our Platform and to use our Services) in the U.S. for us to be able to provide the Services to you that we have agreed to do in our definitive service agreement between you and us.
   • Upon request, we will provide you with a list of your Personal Data that we will process and a copy of the New SCCs under which we will transport your Personal Data for processing.
   • We hereby warrant that, at the time of agreeing to the SCCs for the transport of your Personal Data, we have no reason to believe that the laws and practices applicable to us as a data processor and a data importer, including those of the U.S. are not in line with the requirements of the New SCCs.
   • If we cannot satisfy any request or dispute to your satisfaction, we will agree to arbitrate or litigate the dispute in the EU jurisdiction in which you reside.
   • We will only transfer your Personal Data to a third country in accordance with documented instructions from you.
   • Your Personal Data will be transferred and stored in an encrypted format.
   • Only our employees, who have a need to access your Personal Data to enable us to meet our contractual and legal obligations to you, will be given access to your Personal Data.
   • Such employees will be given a User Name and Password to access your Personal Data.
   • We will keep an automated record of all persons who have accessed your Personal Data.
     
     
4. Rights of Data Subjects:
   To make any of the following requests, with respect to this Privacy Policy, our Terms or Service, and/or Personal Data, please contact us via email at support@cloudinvent.co.
   
   • Access: You can request more information about the Personal Data we hold about you. You can also request a copy of the Personal Data.
   • Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. Please contact us as soon as possible upon noticing any such inaccuracy or incompleteness.
   • Objection: You can contact us to let us know that you object to the collection or use of your Personal Data for certain purposes.
   • Erasure: You can request that we erase some or all of your Personal Data from our systems.
   • Restriction of Processing: You can ask us to restrict further processing of your Personal Data.
   • Portability: You have the right to ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another entity where technically feasible.
   • Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, it may limit your ability to use some/ all of our Services or Platform and you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services and Platform.
   • Right to File Complaint: You have the right to lodge a complaint about our practices with respect to your Personal Information with the supervisory authority of your country or EU Member State. Please go to https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm to locate your Data Protection Authority in the EU. You may contact the UK’s Information Commissioner at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.
     We will respond to your inquiry within thirty (30) days of the receipt.
     
     

YOUR CALIFORNIA PRIVACY RIGHTS

CloudInvent does not sell, trade, or otherwise transfer to outside third parties your “Personal Information” as the term is defined under the California Civil Code Section § 1798.82(h). We do not share your Personal Information with any third parties for direct marketing purposes. However, in the future, if we do share such Personal Information with third parties for direct marketing purposes or if we have reasonable ground to believe that such third parties will use the Personal Information shared for direct marketing purposes, you will have the rights as defined in California Civil Code regarding such Personal Information shared. California Civil Code Section § 1798.83 permits Users of our Website or Platform that are California residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes. To make a request for such disclosure, or identification and/or deletion of Personal Information in all our systems that we store on you, please send an email to support@cloudinvent.co.

Note that (i) if we delete your Personal Information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such Personal Information for a while during the shutting down and billing process. If you would like to discuss our Personal Information storage and processing process with us, please send us an email at support@cloudinvent.co.

CALIFORNIA PRIVACY RIGHTS ACT

This Section supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others to our Website or Platform, who reside in the State of California (“consumers” or “you”). We adopt this Section to comply with the CPRA and any terms defined in the CPRA have the same meaning when used in this Section.

1. Right to Request Personal Information. Upon request, we will provide you with (i) a list of all Personal Information that we have collected on you, (ii) from whom we obtained such Personal Information, (iii) the reason why we collected such Personal Information, and (iv) with whom (if any) we have shared such Personal Information. If we sell your Personal Information or disclose your Personal Information to third parties, upon request, we will provide you with (i) a list of the Personal Information that we have collected on you, (ii) a list of the Personal Information that we sell or disclose to others on you, and (iii) to whom we have sold or disclosed your Personal Information. A consumer can make such a request only twice in a 12-month period.  We require such Personal Information to be able to provide to you our Services.

Unless otherwise specified, we only collect Personal Information from you. We do not use others to provide us with your Personal Information.

1. Disclosure of Personal Information. We only share your Personal Information with service providers, e.g., billing and collection agents, who enable us to provide our Services to you. We do not sell or give your Personal Information to third parties for purposes unrelated to our provision of Services to you.
   
   
2. Right to Request Personal Information. Upon request, we will provide you with (i) a list of all Personal Information that we have collected on you, (ii) from whom we obtained such Personal Information, (iii) the reason why we collected such Personal Information, and (iv) with whom (if any) we have shared such Personal Information. If we sell your Personal Information or disclose your Personal Information to third parties, upon request, we will provide you with (i) a list of the Personal Information that we have collected on you, (ii) a list of the Personal Information that we sell or disclose to others on you, and (iii) to whom we have sold or disclosed your Personal Information. We require such Personal Information to be able to provide to you, our Services. Unless otherwise specified, we only collect Personal Information from you. We do not use others to provide us with your Personal Information.
   
   
3. Right to have Personal Information Deleted. Upon request, we will delete all of your Personal Information that we have collected on you and will direct our Service Providers to also delete all of your Personal Information. But note that if we do delete all of this Personal Information, you will no longer be able to use our Services.
   
   
4. Non-Discrimination Right. We will not discriminate against you for exercising any of your CPRA rights. Unless permitted by the CPRA, we will not:
   
   1. • Deny you goods or services.
      • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
      • Provide you a different level or quality of goods or services.
      • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
        
        
5. Financial Incentives. However, we may offer you certain financial incentives permitted by the CPRA that can result in different prices, rates, or quality levels. Any CPRA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
   
   
6. Contact Information. You may contact us at support@cloudinvent.co to (i) make a Personal Information Request, (ii) lodge a complaint about our use or storage of your Personal Information, (iii) ask us to delete such Personal Information, and/or (iv) discuss our Privacy Policy and/or anything that has to do with it. We will respond within thirty (30) days of receiving such request or query. Additionally, in order for us to respond to your request or query, we will need to collect information from the requesting party to verify their identity.
   
   
7. Under 16. We will not sell your Personal Information if you are under the age of 16 unless we have the consent of your parent or your guardian nor will we sell it if you ask us not to do so.
   
   
8. Opt Out Right.  Upon your request, we will stop processing your Personal Information (sometimes called your Opt Out Right). You may send the request to Opt Out to support@cloudinvent.co
   
   
9. Data Protection Officer.  We have appointed a Privacy and Data Protection Officer, Jeff Schulte at support@cloudinvent.co.
   
   
10. To make sure the privacy rights of our Users are protected.
    
    
11. Personal Information that We Store. For your information, we store/collect the following Personal Information on you:
    
    1. • Name
       • Business Address
       • Business Email Address
       • Business Telephone Number
       • IP Address
       • Business Title
       • Employer
         
         

FOR OUR CANADIAN USERS

This Section supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others to our Website or Platform, who reside in Canada (“consumers” or “you”). We ensure with the Personal Information Protection and Electronics Document Act of 2000 (“PIPEDA”) and any terms defined in the PIPEDA have the same meaning when used in this Section.

1. Definition of Personal Information.  Any information about an identifiable individual. Whatever may be the physical form or characteristics of a particular regime for “business contact information” (name, position, title, address, professional phone number, etc.)
   
   
2. Right to Access Personal Information.  You can request to access your personal information we hold about you. We will first confirm whether you have requested such information, explain how we have used your information, provide a list of names with whom your information has been shared and provide a copy of your information in an accessible format and make alternative formats available if requested.
   
   
3. Right to Correction/Limited Right to Deletion.  You can request us to correct or delete your information IF you demonstrate that the personal information we hold on you is inaccurate. We will delete or correct your information within thirty (30) calendar days. When we delete/correct your personal information we will inform the third parties with whom we have shared your information.
   
   
4. Right to be Forgotten.  Your information will be kept with us for as long as it is required for the fulfillment of the purposes of CloudInvent platform. Unless we otherwise give you notice, we will retain your Information on the CloudInvent Platform on your behalf until such times as you or we terminate your User Account.
   
   
5. Data Breach Notification.  We will send a notification to you as soon as feasible regarding the information of any breach that creates a “real risk of significant harm” to you. We keep a record of every data breach and, on request, provide the Office of the Privacy Commissioner with access to the record.
   
   
6. Canadian Privacy Officer.  We have appointed a Canadian Privacy and Data Protection Officer, Jeff Schulte, support@cloudinvent.co, to make sure the privacy rights of our Canadian users are protected in compliance with PIPEDA.
   
   
7. Two Factor Authentication. You may enable two-factor authentication on your account to help ensure that only you can access your account. If you do, in addition to entering your password to log in to your account to access the CloudInvent] Platform, we will send a code to your mobile number, which you will need to enter. This added security prevents anyone else from accessing your CloudInvent account unless they have access to your login information.
   
   
8. Contact Information. You may contact us at support@cloudinvent.co to (i) make a Personal Information Request, (ii) correct or delete your personal information, (iii) discuss our Privacy Policy and/or anything that has to do with it. We will respond within thirty (30) calendar days of receiving such a request or query. Additionally, in order for us to respond to your request or query, we will need to collect information from the requesting party to verify their identity.
   
   

COPPA COMPLIANCE (For Children under 13 years only)

The Children’s Online Privacy Protection Act (“COPPA”) is a federal legislation that applies to entities that collect and store “Personal Information,” as the term is defined under COPPA, from children under the age of 13. We are committed to ensure compliance with COPPA. Our Website and Platform are not meant for use by children under the age of 13. Our Website and Platform do not target children under the age of 13, but we do not age-screen or otherwise prevent the collection, use, and personal disclosure of persons identified as under 13. If you would like to know more about our practices and specifically our practices in relation to COPPA compliance, please email us at support@cloudinvent.co.

IF YOU ARE UNDER 13, PLEASE DO NOT ACCESS OR USE OUR WEBSITE OR PLATFORM.

For Users in the EEA, UK, CloudInvent does not knowingly collect personal data from anyone under 16 years of age. Similarly, for Users from India, CoudInlvent does not knowingly collect personal data from anyone under 18 years of age and for Users from Canada, CloudInvent does not knowingly collect personal data from anyone under 13 years of age.

CAN-SPAM ACT OF 2003

The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations.  Per the CAN-SPAM Act, we will:

1. not use false or misleading subjects or email addresses;
2. identify the email message as an advertisement in some reasonable way;
3. include the physical address of CloudInvent;
4. monitor third-party email marketing services for compliance, if one is used;
5. honor opt-out/unsubscribe requests quickly; and
6. give an “opt-out” or “unsubscribe” option.    

If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us at support@cloudinvent.co and we will promptly remove you from all future marketing correspondences.

MODIFICATIONS TO OUR PRIVACY POLICY

We will post any changes to this Privacy Policy in a notice of the change at the bottom of our web page with a hyperlink thereto. We will also send you an email describing such changes. Please regularly review this Privacy Policy. Notwithstanding if you continue to use our services, you are bound by any changes that we make to this Privacy Policy.

LIST OF SERVICE PROVIDERS

CloudInvent uses the following third-party service providers (“Processors”) for the provision of services as detailed under the Terms of Service, as applicable.

Where processing of personal information is carried out on behalf of CloudInvent, CloudInvent shall engage only such Processors that provide sufficient guarantees to implement appropriate technical and organizational measures to ensure that the processing complies with applicable laws. The collection, storage, processing, transfer, or sharing of personal information by such Processors or their authorized sub-processors shall be governed by a written agreement between CloudInvent and the Processor, ensuring compliance with applicable legal and security requirements.

Additionally, if you have any questions or concerns about our third-party service providers, please email us at support@cloudinvent.co.

ANTI-BRIBERY COMPLIANCE

CloudInvent represents and warrants that it is fully aware of and will comply with, and in the performance of its obligations hereunder will not take any action or omit to take any action that would cause it or its customers to be in violation of, (i) U.S. Foreign Corrupt Practices Act, (ii) U.K. Anti-Bribery Act, (iii) India Prevention of Corruption Act of 1988, or (iv) any other applicable anti-bribery statutes and regulations, and (v) any regulations promulgated under any such laws.  Company represents and warrants that neither it nor any of its employees, officers, or directors is an official or employee of any government (or any department, agency or instrumentality of any government), political party, state owned enterprise or a public international organization such as the United Nations, or a representative or any such person (each, an “Official”).  Company further represents and warrants that, to its knowledge, neither it nor any of the Supplier Personnel has offered, promised, made or authorized to be made, or provided any contribution, thing of value or gift, or any other type of payment to, or for the private use of, directly or indirectly, any Official for the purpose of influencing or inducing any act or decision of the Official to secure an improper advantage in connection with, or in any way relating to, (A) any government authorization or approval involving CloudInvent, or (B) the obtaining or retention of business by CloudInvent. Supplier further represents and warrants that it will not in the future offer, promise, make or otherwise allow to be made or provide any payment and that it will take all lawful and necessary actions to ensure that no payment is promised, made or provided in the future by any of the Supplier Personnel.

CONTACT US

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Privacy Officer
Email: support@cloudinvent.co

PLEASE NOTE : IF YOU USE OUR WEBSITE OR PLATFORM, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR TERMS OF SERVICE, AS APPLICABLE.  IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, PLEASE DO NOT USE OUR WEBSITE OR PLATFORM.